Blue Medora Care Systems Analytics for Epic
Blue Medora vRealizeTM Operations Management Pack for Epic® is a monitoring and management solution designed for healthcare organizations that use the Epic electronic medical record (EMR) platform. The solution extracts system information from the Epic System Pulse server and integrates it with VMware® vRealizeTM Operations ManagerTM to create a single view of system performance across the EMR platform and supporting infrastructure.
Blue Medora Care Systems Analytics for Epic leverages vRealize Operations Manager, an intelligent operations management solution from VMware, to improve visibility into the overall performance of the Epic system—from infrastructure to the point of care. It includes dashboards to visualize and analyze performance indicators from the Caché environment, instances, hosts, Epic services on Windows hosts (Print, Interconnect, Clarity, and Relay), and related infrastructure (physical and virtual). This transparency increases collaboration across infrastructure, operations, and applications teams.
Visibility into 280+ key indicators of Epic performance
Automated anomaly detection and potential root cause analysis for faster issue resolution
Smart Alerts to prevent potential problems
Transparency through point-of-care dashboards
Fewer incidents and less down time for clinicians
Storage, networking, and database insight with added management packs
The analytics engine in Care Systems Analytics for Epic learns the typical behavior of Epic application and supporting infrastructure to build dynamic thresholds. It then adapts to the customer environment to provide more specific alerts about health degradations, performance bottlenecks, and capacity shortfalls. This gives healthcare IT teams the ability to proactively monitor, alert, troubleshoot, and resolve performance and operational issues.
Care Systems Analytics for Epic includes default dashboards that provide the following capabilities:
These default dashboards can be cloned, customized, and shared with individual users and groups of users.
Care Systems Analytics for Epic provides value immediately when installed in a customer environment. For healthcare IT organizations interested in further customizing the solution, Blue Medora supports the creation of additional customized dashboards, and multilevel alerts. Professional services can also help organizations improve data consolidation across the IT environment—physical and virtual—with storage devices, networking resources, and databases using generally available vRealize Operations Manager management packs. To see more Blue Medora management packs for VMware vRealize Operations visit the True Visibility Suite page.
Care Systems Analytics is an ideal monitoring and management solution for Epic environments. It is powered by VMware vSphere®. Both vSphere and VMware Horizon 6 have been given Target Platform status by Epic—after passing a wide range of usability, performance, and scalability tests resulting in a validated implementation solution. vSphere has Target Platform status for virtualizing Epic Windows hosts, as well as Caché and Clarity databases. vSphere is also a Target Platform for Citrix XenApp servers with Epic 2014. VMware Horizon® 6 has Target Platform status for both Hyperspace 2012 and 2014, enabling organizations to deliver Hyperspace within a Horizon 6 virtual desktop. The Horizon solution can be enhanced by powerful desktop monitoring and management included in VMware vRealize Operations for Horizon.