Removal of PeopleSoft Agent(s) components from the PS Database

by bluemedora_editor on April 21, 2009

When uninstalling the PeopleSoft Agent(s), an additional set of steps beyond the traditional agent un-installation instructions found in the User Guides is required to completely remove the portion Agent(s) components that were loaded into the database that the monitored PeopleSoft environment was installed against.

Note: These steps only need to be performed once, regardless of whether the PeopleSoft Domain, PeopleSoft Scheduler, or both Agent(s) were installed.

Deleting the ITM_PS user

The purpose of the REMOVE_ITM_PS project and delete_itm_user.dms datamover script is to remove the ITM_PS user role that has been installed with this or a previous version of the PeopleSoft ITM agent. The steps to completely remove the ITM_PS user role from the system are:

Within the PeopleSoft Application Designer:

1) Start the Application designer with a valid Peoplesoft superuser, PS in our example

2) From the Tools menu select Copy Project > From File

3) Select the REMOVE_ITM_PS project for your PeopleTools version, 8.48 or 8.49 that your environment is running on. This script can be found in the [FULL PATH NEEDED] itm_ps/ ptx/ folder.

4) Click Copy the on the Copy from File Window

5) On the File menu, select Delete

6) Click Delete, in the Delete Definition Window. This will display all available projects

7) Select the ITM_PS and click Delete, confirm the delete

8) Select the REMOVE_ITM_PS, and click Delete, confirm the delete

Using the Peoplesoft Datamover utility, execute the ‘remove’ script as documented below:

1) Copy the delete_itm_ps.dms from the installation media to a working directory. C:\dmsdelete as an example

2) Start datamover and Login with a valid peoplesoft superuser, PS as an example

3) Open the delete_itm_ps.dms in datamover. File > Open > C:\dmsdelete\delete_itm_ps.dms 4) Append the path to your working directory after Set log and Set output

4) Click on the Green light icon to run the script

Removing the ITM_QUERY_PROJ Peoplesoft Project

This application designer project, REMOVE_ITM_QUERY, is used to remove the entries in the database that were added by the ITM_Query project.

1) Open application designer with a valid peoplesoft ID, PS in this example

2) From the Tools menu, select, Copy Project > From File

3) Navigate to the folder of your Peopletools version, 8.48 or 8.49, and select the project in the REMOVE_ITM_QUERY projects.

4) Click Copy the on the Copy from File Window

5) On the File menu, select Delete

6) Click Delete, in the Delete Definition Window. This will display all available projects

7) Select the ITM_QUERY_PROJ and click Delete, confirm the delete

8) Select the REMOVE_ITM_QUERY and click Delete, confirm the delete

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