Installing Application Support for the Blue Medora ITM Agent for Remote SSL Certificates

by bluemedora_editor on February 2, 2010

Hello everybody! I hope you enjoyed the demo videos for the Blue Medora Agent for Remote SSL Certificates and the Blue Medora Agent for Ping Probe. Over the next few days, I will be adding a series of technical posts to help you get started with these agents. We will go through the installation and configuration for each agent in a step by step manner as well as run through some typical enterprise scenarios with the agents themselves. So let’s kick things off with the installation of application support for the agents to your ITM Server infrastructure (e.g. TEMS, TEPS, TEPD).

Note: The installation of application support for the two agents is identical. In this example, we will install application support for the Blue Medora Agent for Remote SSL Certificates.

— Mike Major

Installing Application Support

From the installation media, select the appropriate installer. Since we will be installing on a Windows platform (Windows Server 2003 in our case), run the setupwin32.exe executable.[vc_single_image image=”2090″ alignment=”center” border_color=”grey” img_link_large=”” img_link_target=”_self” img_size=”full”]The first screen will appear indicating you are about to install “Blue Medora ITM Agent for Remote SSL Certificates”. Click Next.[vc_single_image image=”2091″ alignment=”center” border_color=”grey” img_link_large=”” img_link_target=”_self” img_size=”full”]Next you will be prompted to accept the License Agreement. Press Next after you have accepted the license agreement.[vc_single_image image=”2092″ alignment=”center” border_color=”grey” img_link_large=”” img_link_target=”_self” img_size=”full”]The next panel will ask you for the location of the Tivoli Monitoring installation directory. In our case, TEMS, TEPS, and TEPD are all installed under C:\IBM\ITM.The Solution Installer should auto-detect this location for you and automatically fill in the top panel along with the location of the installation media in the 2nd panel.[vc_single_image image=”2093″ alignment=”center” border_color=”grey” img_link_large=”” img_link_target=”_self” img_size=”full”]The next screen asks you to select the ITM Server components that you want to add ITM application support to. You’ll need to add application support to each HTEMS, RTEMS, TEPS, and TEPD instance in your network that the Blue Medora Agent for Remote SSL Certificates data will potentially be flowing through or viewed through. In our case, TEMS, TEPS, and TEPD are all installed on our single server so we will leave the default selections which the Solution Installer auto-detected for us. We also select “Perform a TEMS depot install of the solution on this machine” so we can remote deploy the agent later on. After you’ve made your selections click Next.

Note: You could choose “Perform a local install of the solution on this machine” to install the agent directly to your ITM Server. In this demo, we will install the agent to a dedicated machine elsewhere.

[vc_single_image image=”2094″ alignment=”center” border_color=”grey” img_link_large=”” img_link_target=”_self” img_size=”full”]The next panel asks you to enter the ITM Administrative credentials and the hostname of the Hub TEMS. In our case, we enter the credentials for sysadmin and the hostname of the HUB TEMS host you want to install on and then click Next.[vc_single_image image=”2095″ alignment=”center” border_color=”grey” img_link_large=”” img_link_target=”_self” img_size=”full”]The next screen asks you to select which application you’d like to add support for. Not much to do here other than ensure Remote SSL Certificates is checked and click Next.[vc_single_image image=”2096″ alignment=”center” border_color=”grey” img_link_large=”” img_link_target=”_self” img_size=”full”]The next panel tells you what the Installer is going to install. Verify that everything is as you expect and click Next.[vc_single_image image=”2097″ alignment=”center” border_color=”grey” img_link_large=”” img_link_target=”_self” img_size=”full”]Assuming everything went well the installation should complete and you see “Installation completed successfully” in the next panel. Click “Finish” to exit the installer.[vc_single_image image=”2098″ alignment=”center” border_color=”grey” img_link_large=”” img_link_target=”_self” img_size=”full”]There are a couple of things to remember when you are installing:

  1. You’ll need to add application support to each Hub TEMS, Remote TEMS, TEPS, and TEPD the Remote SSL Certificates monitoring data might potentially flow through (in the case of HTEMS and RTEMS) or viewed through (TEPS and TEPD).
  2. The installation is more or less same for ITM running on other OS platforms. The only notable difference is the name of the installer (e.g. setupwin32 for Windows) is different.

If you have any questions regarding this post, the Remote SSL Certificates Agent or anything else related to Blue Medora ITM Agents, feel free to drop me a line directly at:mike.major@bluemedora.com[vc_column width=”1/3″ el_class=”sidebar”][ultimatesocial_false count=”” align=”left” skin=”default” share_text=”Share: ” networks=”facebook, twitter, linkedin, reddit”]

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