Contents
Tables
Overview of the Blue Medora Agent for Symantec Endpoint Protection
IBM Tivoli Monitoring overview
Capabilities and Features of the Blue Medora Monitoring Agent for IBM Symantec Endpoint Protection
Components of the IBM Tivoli Monitoring environment
User interface options
Requirements and agent-specific installation and configuration information for the monitoring agent
Requirements for the monitoring agent
Agent Installation
Local Installation - Windows GUI Install
Agent Configuration
Remote installation and configuration
Workspaces reference
About workspaces
More information about workspaces
Predefined workspaces
Agent Navigator items
Symantec Endpoint Protection Navigator item
Availability Navigator item
Definition Version Navigator item
Event Log Navigator item
Log Navigator item
Attributes reference
About attributes
More information about attributes
Attribute groups and attributes for the Blue Medora Agent for Symantec Endpoint Protection
Availability attribute group
Definition Version attribute group
Event Log attribute group
Log attribute group
Performance Object Status attribute group
Take Action Status attribute group
Thread Pool Status attribute group
Disk capacity planning for historical data
Situations reference
About situations
More information about situations
Predefined situations
Symantec Endpoint Protection Navigator item
Availability Navigator item
KB2_Service_Down_AntiVirus situation
KB2_Pct_Processor_Time_High situation
KB2_Service_Down_ccEvtMgr situation
KB2_Service_Down_SmcService situation
KB2_Service_Down_SNAC situation
KB2_Service_Down_ccSetMgr situation
Definition Version Navigator item
KB2_Old_Definitions_File situation
Event Log Navigator item
KB2_Security_Risk_Found situation
KB2_LiveUpdate_Failed situation
Log Navigator item
KB2_Virus_Detected situation
Take Action commands reference
About Take Action commands
More information about Take Action commands
Predefined Take Action commands
Restart Symantec AntiVirus Service action
Start Symantec AntiVirus Service action
Stop Symantec AntiVirus Service action
Troubleshooting
Built-in troubleshooting features
Problem classification
Trace logging
Overview of log file management
Principal trace log files
Setting RAS trace parameters
Problems and workarounds
Installation and configuration troubleshooting
Remote deployment troubleshooting
Agent troubleshooting
Workspace troubleshooting
Situation troubleshooting
Take Action commands troubleshooting
Tivoli Common Reporting troubleshooting
Informational, warning, and error messages
Message format
Blue Medora Agent for Symantec Endpoint Protection messages
Appendix A. IBM Tivoli Enterprise Console event mapping
Appendix B. Notices
Trademarks
Index